Terms
Signazon.com Terms of Use

These Terms of Use govern your access and use of www.signazon.com (referred to herein as “this Site”). Please read these Terms of Use carefully. By accessing or using this Site, you agree to be bound by these Terms of Use and to any additional guidelines, restrictions, regulations or rules that may be posted in connection with specific sections or services of this Site. Signazon.com reserves the right to make changes to this Site and to these Terms of Use at any time without prior notice. By continuing to use the Site after we post a change, you will be deemed to have accepted the new Terms of Use. You should review these Terms of Use each time you access this Site.

 

Payment Terms

All fees and charges are payable in accordance with these herein terms at the time the fee or charge becomes payable. Once a User submits a request on the Site to purchase sign products or other services, the User agrees that all charges, taxes and shipping/handling fees will automatically be charged to the credit card or otherwise paid by the User. Please note that no work will proceed on any print job in your order until full payment is received and cleared by Signazon.com. If needed, additional fees may be necessary for orders that require further services before beginning production.

All prices and amounts shown on this Site are in U.S. Dollars. We accept Visa, MasterCard, AMEX and Discover cards, Company Checks, Money Orders and Bank Checks. Returned checks are subject to a $35.00 charge and the customer will be responsible for the delay of order processing.

We provide this site on an "as is" basis and make no representations or warranties of any kind, express or implied, as to the content, materials, or products included on this site. Despite our efforts to ensure that the information on our website is accurate, complete and current, there may be instances when information about a Product contains inaccurate or incomplete data, including data about the Product's price or availability. We make no warranty or guarantee that the information on our website is error-free, complete, or current. We reserve the right to correct errors and/or update the content on our website at any time without notice. We also reserve the right to refuse or cancel any order containing any error or inaccuracy, including after the order has been submitted, whether or not the order has been confirmed and your credit card has been charged.

 

Price

Except where noted otherwise, the List Price displayed for products on our website represents the full retail price of the product itself on the day of your order. Signazon.com reserves the right to modify prices from time to time. Despite our best efforts, a small number of the products in our site may be mispriced. If a product's correct price is higher than our stated price, we will, at our discretion, either contact you to let you know the correct price and give you the opportunity to reconfirm your order or cancel your order and notify you of such cancellation. If your order is canceled after your payment has been processed, we will issue a full refund to the original form of tender.

 

Sales Tax 

Signazon.com is required to collect sales tax on purchases shipped to Texas and New Jersey, the states where we currently have business operations. For orders shipped to Texas, Signazon.com is required to collect 8.25% sales tax. Tax is calculated based on the finished product and shipping total according to Texas Administrative Code Rule §3.303. For orders shipped to New Jersey, Signazon.com is required to collect 7.00% sales tax.

 

Promotion Restrictions

By participating in any promotion made available through this Site or e-newsletter, you become subject to the rules specified in such promotions and the restrictions set forth herein. Coupon-based discounts will only be applied if a valid coupon code is entered at the time of purchase. No discount can be combined with any other offer, and no adjustments will be made to prior purchases. Discounts should only apply to sign products and, when applicable, sign accessories. Custom quotes, Rush production, File Doctor design services, and expedited Air shipping are non-discounted items.

The free Ground shipping promotion only applies to the 48 U.S. continental states (Hawaii and Alaska excluded). Free Ground shipping applies to orders over $75.00, and the maximum shipping credit is $50.00 per order, with the use of the the free shipping option during checkout. Oversized items are excluded and will be shipped via Standard Freight.

 

New File Upload and Revision 

Please check and make sure that your file is of print-ready quality, designed at the correct size and grammatically accurate before placing your order.

All jobs within an order are approved online by an instant proof. Digital email proofs are also available and will be sent when any adjustments are made to the order before beginning production. If you request any changes made to the proof, each round of revisions will incur a $25.00 charge. Please look over your design carefully and list all of the changes that you would like made before responding to the proof email. This will expedite your order and help you to avoid further design fees.

 

Design Services 

Signazon.com’s design service suite is called File Doctor. File Preparation services start at $25. File Recreation Services start at $50. Color Matching services start at $25. In addition, Hard-Copy Proofs are available for $75. These services can be purchased at the time the order is placed or afterwards, if necessary, to expedite the production process. All recreated files remain the property of Signazon.com and can only be released to customers if a Design Release fee of $150 has been collected. Recreated files can be used for additional orders via Signazon.com for no additional charge.

 

Return and Refund Policy 

All sales are final. All manufactured products are custom made and have no resale value. Carefully review every detail of the digital proof before completing your order. Once an online proof is approved via the placement of an order, or an email proof is approved with a response of "OK to Print," Signazon.com is not responsible for any copy or design errors, including misspellings, date errors or color variation. After an order has been sent to Signazon.com, the customer is responsible for paying the entire amount of that order and each job within it, along with applicable taxes and shipping/handling fees. After a job has been approved by customer, no changes can be made to the artwork files and job characteristics. In some cases, a refund may be extended to the customer if no work has been done by Signazon.com on that order. Please note that such a refund would be adjusted to cover the minimum cancellation charge of $25.00 per job for the services associated with processing the order. Signazon.com cannot be held responsible for damage to its products due to unforeseen or uncontrollable weather circumstances, including but not limited to extreme cold/heat, rain, wind, sleet, ice, hail, and snow. Returned accessories are eligible for a refund within the 5 day policy as long as all contents of the box are present and the accessory is returned in the original packaging. Shipping costs to send back accessories will be covered by the purchaser.

All complaints must be registered within 5 days of receipt of your final order. A photograph of the product in question is required for documentation of the issue in question. In addition, if it is necessary to determine fault (as determined by Signazon.com), the original products must be shipped back to Signazon.com. Upon receipt of the photograph and/or product(s) in question, Signazon.com will reproduce your order at no cost, should your order contain manufacturing errors and/or defects (as determined by Signazon.com). You agree that the determination of whether or not a product is defective or incorrect is the sole discretion of Signazon.com, and you also agree to fully-disclose the circumstances leading up to the issue in question, including how the product was used, where it was used and any other information that is needed to determine the cause of the product not working as intended.

 

Shipping

Please contact FedEx directly for shipping-related issues once the order has shipped. The customer agrees that the shipping terms for all printed Products are FOB shipping point and ownership transfers to the customer upon shipment. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. Signazon.com assumes no responsibility for delays caused by delivery carriers or any damages resulting from the failure to receive an order on time.

If a package is not delivered due to an error made by the customer, e.g., not submitting the proper shipping address at the time the order is placed, which may cause an address change or the package to be reshipped (with the corrected address, if applicable), you will be charged an additional shipping fee. If, after placing an order, you wish to change the shipping address or shipping method, each time you request that we intercept and transport an order to a new shipping address (i.e., other than the one currently chosen) you will incur an administrative fee of at least ten dollars ($10.00) as well as any increases in the shipping fees and other charges FedEx may impose. You consent to these fees and charges being applied to the credit card that was used to complete the transaction.

Please make sure to enter the correct email and shipping address when you place your order. Customers agree to be responsible for additional charges from FedEx for unclaimed or undeliverable packages. Your order tracking number will be emailed to you once the order has shipped, and an email will also be sent to you upon delivery of your order. All missing package complaints must be registered within 7 days of receipt of the email stating that your order has been delivered. Signazon.com does not keep any unregistered return packages in storage.

Signazon.com cannot guarantee expedited Production time of any reprinted order, which will ship out at the originally-paid shipping method. Customers will be responsible for any additional shipping charges for reprinted orders if expedited shipping is needed.

 

International Packages 

Please note that FedEx may use private brokerage firms or clearing houses that issue additional customs charges depending on the intended destination. Due to the ever-changing nature of international shipping rates and regulations, Signazon.com does not accept responsibility for payment of any duty, customs and/or brokerage fees for any package that is shipped from the United States. You agree to pay all duty, customs and/or brokerage fees for the products you have purchased and authorize Signazon.com to charge the outstanding balance to your credit card. For any questions regarding your country's customs and declarations, please contact your local government and FedEx.

 

Use of Site

This Site contains graphics, photographs, images, document layouts, artwork, text, fonts, software tools, and other information (referred to herein as “Content”). This Site and all Content are the copyrighted property of Signazon.com. It is strictly prohibited to retain, copy, distribute, publish, or use any portion of the Content without Signazon.com's prior written consent.

You are granted permission to access and use this Site and its Content for the sole purpose of preparing and ordering products or services solely through Signazon.com (referred to herein as “Products”). This does not include the right to collect or use information contained on this Site for purposes to compete with Signazon.com. You agree to use this Site in a responsible manner that is in full compliance with these Terms of Use and with your local laws and regulations. You agree that you will not use this Site to produce Products that are offensive, unlawful, harassing, libelous, threatening, harmful, or otherwise objectionable. Signazon.com may terminate its service to customers found to be using this Site to engage in undesirable activities. By placing an order on this Site, you warrant that you have all necessary permission, right and authority to place the order and you authorize Signazon.com to produce the Products on your behalf. You agree that you are responsible for protecting your password and controlling access to your registered account. All materials we create in producing your printed product are the property of Signazon.com. Although these materials will not be sold or given to any other party, we reserve the right to distribute free samples of your product. You agree that this Site and its content are provided “as-is,” without warranty of any kind, either expressed or implied.

 

Limitation of Liability

IN NO EVENT SHALL SIGNAZON.COM OR ITS LICENSORS, SUPPLIERS, OR VENDORS, THEIR OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR FOR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA, OR PROFITS, WHETHER OR NOT SIGNAZON.COM HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGE, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SITE OR OF FAILURE TO PROVIDE PRODUCTS OR SERVICES THAT YOU ORDER FROM SIGNAZON.COM OR ITS AFFILIATES, INCLUDING WITHOUT LIMITATION, DAMAGES ARISING FROM MISTAKE, OMISSION, VIRUS, DELAY, OR INTERRUPTION OF SERVICE. IN NO EVENT SHALL SIGNAZON.COM BE LIABLE OR RESPONSIBLE FOR ANY DAMAGES OR CONSEQUENCES ARISING FROM OR RELATED TO YOUR INAPPROPRIATE OR UNAUTHORIZED USE OF THIS SITE OR ITS CONTENT.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, SIGNAZON.COM, DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY FOR A PARTICULAR PURPOSE. SIGNAZON.COM WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

 

Corporate ID & Trademarks

“Signazon,” “Signazon.com,” and any and all other marks appearing on this Site are trademarks of Signazon.com in the United States and other jurisdictions ("Trademarks"). You may not use, copy, reproduce, republish, upload, post, transmit, distribute or modify the Trademarks in any way, without Signazon.com's prior written consent.

 

Privacy & Security Policy

You confirm that you have read, understood and agree to the Signazon.com Privacy & Security Policy, the terms of which are incorporated herein, and agree that the terms of such policy are reasonable and satisfactory to you.

 

Indemnification & Governing Law 

You agree that you shall indemnify and defend Signazon.com and all parties from whom Signazon.com has licensed portions of Content, and their directors, officers, managers and employees, against any and all claims, liability, damages, costs and expenses, including reasonable legal fees and expenses. Signazon.com is based in Dallas, TX. Any legal action and issues related to the protection, infringement, or misuse of copyrighted materials proceeding, relating to or arising from your access to or use of this Site shall be governed by the laws of the State of Texas, Massachusetts, or New Jersey . You agree to submit to the jurisdiction of Texas, Massachusetts or New Jersey State courts and agree that venue in these courts is proper in any such legal action or proceeding.
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