Answer
If you see a lot of blank (white) space around your image in the online proof, the file that you uploaded was most likely not saved at the correct size – the blank space is part of the file that you uploaded. One of the most common errors we see is trying to upload a pasted image in a Word document. The document is 8.5” W x 11” H, but the image itself is significantly smaller.
To avoid this problem, be sure to verify that the size of your print file matches that of your desired sign size, or is at least at the same aspect ratio, so that when your file is enlarged to the final print size, it will not be skewed. If you are unable to do so, our art department can adjust your file and send you a proof after you place your order with us. An additional charge may apply.